Last Updated: [Insert Date]

Welcome to VibeDecor Store! These Terms and Conditions outline the rules and regulations for using our website (vibedecorshop.com) and purchasing our nature-inspired lighting and decor products.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing an order.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote areas as specified in our shipping policy. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of VibeDecor Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, damage, or disparage VibeDecor Store or its products.

2. Products and Services

2.1 Product Descriptions

We take great care to accurately describe our nature-inspired lighting fixtures, home decor items, and floral accessories. However, slight variations in color, texture, or size may occur due to monitor settings and the handmade nature of some products.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any item without notice. If an item becomes unavailable after you place an order, we will notify you promptly and offer a refund or alternative product.

2.3 Custom Orders

Custom or made-to-order lighting pieces (including chandeliers and flushmounts) cannot be returned unless defective. Please review all specifications carefully before ordering.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase under these Terms. We will send an order confirmation email, but this does not constitute acceptance. Acceptance occurs when we ship your order.

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that you have the legal right to use your chosen payment method.

User Responsibility: You must provide accurate and complete payment information. Any fraudulent transactions will be reported to the appropriate authorities.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 Delivery Responsibilities

Once items leave our facility, we are not responsible for delays caused by carriers, customs, or unforeseen circumstances. Please ensure your shipping address is correct—we cannot redirect packages once shipped.

User Responsibility: You are responsible for any customs duties, taxes, or import fees in your country. These are not included in our prices or shipping costs.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original condition
  • In original packaging with all protective materials
  • With all tags and labels attached
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Used candles & home fragrance products
  • Custom or made-to-order lighting pieces
  • Items damaged due to misuse

5.3 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. Wait for approval and return instructions
  3. Ship items to our Raleigh studio using provided labels

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.

6. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us immediately at [email protected] with photos of the item and packaging. We will arrange for a replacement or refund at no additional cost.

7. Liability Limitations

7.1 Product Use

VibeDecor Store is not liable for any injury, damage, or loss resulting from improper use of our products. Lighting fixtures should be installed by qualified professionals.

7.2 Website Operation

We strive to keep our website available 24/7 but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim related to our products or services is limited to the purchase price of the item in question.

8. Privacy and Data Protection

Your privacy is important to us. All personal information is handled according to our Privacy Policy, which forms part of these Terms.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of North Carolina, USA. Any disputes will be resolved in the courts of Wake County, North Carolina.

11. Contact Information

VibeDecor Store
46 Johnson Street
Raleigh, NC 27615 USA
Email: [email protected]

Thank you for choosing VibeDecor Store for your nature-inspired home decor needs. We appreciate the opportunity to bring harmony and beauty to your space.